Writing 2

Do you agree that “the Customer is always right” ? I don’t agree. In my opinion not all of the customer is always right. Because the Customer who thinks they are always right, they called they are “a King” but in another side the Customer can mistakes , not because the Customer is a King they can’t  consider if they are always right. The Customer may not understand what has been provided by the Seller. Sometimes they think always what they want from the Seller, but the Seller only provide and serve are available for the Customer. Sometimes there are the Customer do not feel satisfied with what they get. So they always want to complain to the Seller . But in another, in my opinion there’s the Seller can make mistakes, maybe they are deceiving the Customer. But mostly for the Customers and the Seller are not always right.

It’s my experience being customer.

I had experiences when I was being customer. A few days ago, I went to Margo City. I want to buy kind of cosmetic. There. I went to one store of cosmetic. It’s make over store, when I came they directly serve me friendly. First they asked me what I was looking for, with a very friendly language and always smiling to me. They served me well and find what  I want. At that time I wanted to buy a lipstick and powder, then they gave me both. After that they explained to me what the advantages of my purchases, they explained very friendly with the tone very slowly and friendly to entice me to offer me other brands. They are delighting much, they ask me to taste other brands. When I’m trying to taste other brands, they explained very friendly about a advantages of that to me, and theygave me a discount if I buy it. But there’s  the Seller not friendly in another store, like when I went to another store, they just answered what I say, they’re not very friendly and not smile to me. I felt very fed up employee, they’re not very friendly with the customer. Actually They just served the customer want not with smilling. It’s make me disturbed. So I just left the store, and I don’t want to come back there.

Tugas 2 Kepariwisataan

AZKIA TOUR

PT . Human conscience Azkia ( Azkia Tours ) is a company engaged in the field of tour and travel , both domestic and tour overseas , including Umrah and Hajj . Azkia Tours was founded in Jakarta on February 10, 2014. The establishment of the company tour and travel is initiated by Dr. H. Indian protection, MA and several companies Umrah and Hajj .

PT . Human conscience Azkia ( Azkia Tours ) is expected to be in line with the company tour and travel more in terms of providing the best services to the needs of the traveling public in the country and abroad , especially the spiritual journey towards the holy land . The best service in the course related to professionalism , humanism , dedication , and a sense of responsibility .

While this area of ​​service Azkia Tours in collaboration with several other tours and travel experienced only focus on the way Umrah and Hajj . However , in the future Azkia Tours will develop the field of other services relating to :

• Sales of tickets .

• Sales of domestic and international tour packages .

• Reservation and hotel vouchers .

• Management of travel documents ( passports , visas and other ) .

• Activity outbound and inbound .

            In addition to providing for Umrah and Hajj tour , this tour Azkia provide Dosmetik and international tour .

Dosmetik :

1. New York tour

2. Bali Tour

3. Lombok Tour

4. Bromo Tour

5. Derawan Tour

            Internasional :

1.      Bangkok Tour

Website : http://www.azkiatours.com

Contact : 021-7470-5026 / 021-7470-5028

SHILLA TOUR

Shilla Tour was founded in 1991 , to anticipate the demands of the travelers in the journey Indonsia looking for qualified agents . On the basis of the Tour of incentives as the main focus goals , Shilla Tour establish its first office in the area of Prince Jayakrta , western part of Jakarta City with support dri 5 employees to start their business .

After 4 years of building a strong foundation for its business dijakarta , Shilla Tour opened its first branch in the " Paris Van Java " Bandung is supported 8 employees to reach their business expansion in 1996. Now with support for up to 30 more staff to accommodate the tourism industry markets in Bandung . Second branch office was opened in 2012. The branch office is located in the City Casblanca , formerly located in the shopping center Grand Indon In the Year 2012 .

And a third branch office in the city of Bali , in meeting the needs of tourists to visit the " Island of the Gods " As well as a vacation paradise city in Indonesia that has been known to all over the world , in 2013 Shilla Tour reopen branches in Pondok Indah to meet needs of tourists in the area of Jakarta Selatan.esia (2007-2012 ) .

Shila Tour also provides many Dosmetik and international tour packages . For dosmetik tour Shilla tour provides several tour packages in Indonesia such as :

1. Bali

2. Yogyakarta

3. Minangkabau

4. Belitung , etc

And also provide international tour packages to several countries such as :

1. Africa

2. America

3. Australia

4. Europe , etc

Website : http://www.shillatour.co.id

Contact : 386 4177 / 352 4177

Tugas 1 Kepariwisataan

      I.            Definition of tourism from experts.

H.Kodhyat (1983)

            Tourism is traveling from one place to another place, temporary, that do individuals or groups, as to looking for a balance and happiness with environment in this social dimesion, cultures, nature, and science.

James J.Spillane (1982)

            Tourism is an activity to travel to purpose to get pleasure, to finding satisfaction, to know something, make sure our health, sport or rest, doing task, and etc.

Conclusion

          Tourism is a traveling that we do to get know a place which we haven’t known before. The purpose to know a place, culture, nature, science and to find our own happiness and pleasure, that can be done everywhere in this world.

 my story

Bromo Mountain

   
         The Legend of Mountain Bromo traces back to the fifteenth century, when the princess of the East Javanase empire of Majapahit, Roro Anteng, and her husband, Joko Seger came to bromo region. They named the region Tengger a combination of their last names ( Anteng and Seger). Their region prospered, but the ruling couple found themselves unable to conceive. They prayed to the gods fron Moun Bromo’s edge. The gods agreed to give them children on the condition that they throw into the crater the last child born as a sacrifice. Soon they gave birth to their first child, and were blessed with many more. When twenthy fifth child, Kesuma was born, Roro learned that this would be their last and would have to be sacrificed. She refused, this angered the gods, and they threatened to spewvolcanic fire over the land. In order to protect their kingdom, the couple followed through on their promise. It is said that the child’s voice was heard shortly after, ordering the Tengger people, and all their descendants, to perform an annual ceremony to commemorate the event and appease the still angry gods.

        Two years ago, I went to bromo Mountain. I went there with my friends in senior high school. We went there because we had study tour to BALI-BROMO. Before I went to Bromo Mountain, I visited Bali Island, I stayed for 5 days in Bali. After that I went to Bromo. I went there by a bus, my bus crossed from Gilik Manuk Harbor. I got there at one o’clock in the morning, we used a jeep car until to the mountain’s area. We ready to walk till to the top of mountain. At 5 am we saw sunsrise from there, it’s very beautiful and makes me fascinated. Then we went on a trip to the top of mountain. There’s so very cold. We saw florist of Aledewis flower , I interested to buy it. I bought a bucket of flower. I climbed the small stairs a lot. I felt very tired. After long I came to the top of mountain. There’s very amazing scenery and wonderful white crater in the middle of mountain. I took a pictures a lot there, I loved to be there.

This picture in Bromo.

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